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Have a question?

We have answers. Check out some of the questions we get asked the most and see if our answers help you out. 

If you don’t see the answer to your question or you just want to let us know something rad and important, please reach out to let us know: ahoy@capncoconut.com

WHAT INGREDIENTS DO YOU USE?

We offer real, organic, and tropical ingredients carefully combined to make gentle, vitamin rich formulas. We use organic coconut oil, coconut sugar, raw honey, roasted coffee beans, coconut milk, banana oil, pineapple oil, rose oil, pure flake sea salt, and cold-pressed essential oils and non-toxic fragrance oils to create the freshest, most delicious skin and hair care possible. We primarily source our ingredients locally and from within the US and work with companies who respect and reflect our values.

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

We recommend you use your Cap’n products within six months of opening. We hope you love them so much they’re gone way before then. You can always extend the shelf life by keeping your Cap’n below 72 degrees or in the fridge.

IS CAP'N COCONUT SAFE FOR KIDS?

100% YES. Cap’n Coconut is fantastic for the whole family. For everything from diaper rash to hives to dry puppy paws, we’re here for you.

WHY GLASS?

Because we hate plastic. Cap’n Coconut was originally gifted in glass jars and we’ve stuck with it over the years. Make sure to check out our packaging reuse program on the Beach Club page to learn more.

I JUST PLACED AN ORDER. WHEN SHOULD I EXPECT IT?

We typically ship orders in 1-3 days and you can expect an order confirmation and tracking information to be emailed directly to you. If you feel like your order is taking an unusually long time to get to you, or have questions about your order don’t hesitate to reach out at ahoy@capncoconut.com. We’ll figure it out!

HOW DO I CARRY CAP'N COCONUT IN MY STORE, SHOP, OR SALON?

We offer wholesale to a variety of stores, shops, and salons. Send us an email at ahoy@capncoconut.com and tell us what you’re thinking.